Privacy policy

This policy describes how MIRIDIA SASU (we) processes personal data in connection with the marketing website and the hosting services offered under the MiridiaHost brand. It reflects Regulation (EU) 2016/679 (GDPR) and applicable French data-protection law. Questions: contact@miridiahost.fr.

This policy informs you about processing carried out through the public website, the client area (provided by our billing / support system), and in the context of providing hosting services (game servers, VPS, web, colocation, etc.) subject to your applicable contract.

The controller is: MIRIDIA SASU, 200 rue de la Croix-Nivert, 75015 Paris, France — SIRET 10166319300015, VAT FR57101663193. Contact email: contact@miridiahost.fr.

We may process: account and identity data (name, company, contact details, login identifiers) ; billing and payment data (invoices, payment data handled by our payment or banking partners) ; technical data related to hosting (IP addresses, logs, metrics required for operation and security) ; content you host (depending on the service) ; and support interactions (tickets, email).

Whether a field is mandatory is indicated in forms where relevant.

We use this data to: run customer accounts and the contractual relationship (contract) ; meet invoicing and accounting obligations (legal obligation) ; provide hosting, continuity of service, billing, and support (legitimate interest, unless a different basis applies) ; protect infrastructure and detect abuse (legitimate interest) ; comply with legal requirements ; and, where required, process data on the basis of consent (e.g. some non-essential cookies or trackers).

Data is only accessible to authorised staff. We use processors (hosting, network, CDN, payment, email, billing) with appropriate agreements (GDPR Article 28). Transfers outside the EEA may occur: they are covered by standard contractual clauses, adequacy decisions, or other appropriate safeguards.

Retention depends on the data type: for the business relationship and statutory accounting and tax limits ; short-to-medium terms for security logs, depending on operational and legal needs ; account data for as long as the account is active, then intermediate archiving for applicable limitation periods.

You may have the right to access, rectify, erase, restrict processing, object, data portability (where it applies) and, under French law, define instructions for the fate of your data after death. You may lodge a complaint with your supervisory authority (in France, the CNIL: www.cnil.fr). To exercise your rights, email contact@miridiahost.fr and include, where possible, proof of identity and a description of the request.

The site may use cookies or similar technologies for strictly necessary operation, optional analytics, or to improve the experience, subject to the consent mechanism in place. You can change browser settings to refuse some cookies; some features may not work. Any consent banner follows the tool in use for the period concerned.

We apply appropriate technical and organisational measures (access control, separation, backups, monitoring) proportionate to the risk. No system is 100% secure: please report any account-related incident to us.

We may update this policy to reflect changes in our processing or the law. The version at the top of the page (header) supersedes prior versions.